Satcom Headquarters NOC screen

The impressive NOC screen at Satcom Direct's World Headquarters shares real time network performance.

Satcom Direct, a business aviation solutions provider with its world headquarters in Suntree, celebrates its 25th anniversary this year.

Founded by CEO Jim Jensen in 1997 in Satellite Beach, the company built a two-story, 43,000-square-foot facility at 1050 Satcom Lane just south of Viera Boulevard. This consolidated  its beachside headquarters operations into a single, larger, more efficient facility in anticipation of expected growth.

Today, Satcom Direct, or SD, is the leading provider of satellite voice and broadband data solutions for flight deck and cabin communications serving business, military, government and heads of state aircraft. The company has 164 additional locations in 104 countries, including the United Kingdom, the United Arab Emirates, Switzerland, Singapore, Australia and Brazil and a hardware development and manufacturing base in Ottawa, Canada.

“Jim Jensen took his innovation to get us to where we are today and led us to this great facility,” said Josh Wheeler, senior director, entry into service and client services at Satcom Direct.

SD also provides global satellite communications to land mobile and maritime customers as well as land mobile and handheld satellite equipment to emergency responders, media outlets, and recreational users traveling in remote locations.

Designed to resemble an airplane with a central fuselage section and two angled wings, Satcom’s global headquarters has desk and office space for up to 200 employees. 

The building also houses Satcom Direct’s network operations center to aggregate, collate and analyze data generated by business aircraft activity. Manned 24 hours a day, the center features a 72- by 10-foot digital wall displaying real-time global customer connectivity activity, providing the network status of each customers’ aircraft globally and enabling support personnel to ensure customers always remain connected during flight.

The new headquarters earned a Leadership in Energy & Environmental Design certification, the recognized standard for measuring building sustainability.

The building is adjacent to the Satcom Direct Data Center, which secures SD customer data services. The 25,000-square-foot building is designed to withstand a Category 5 hurricane. SD also operates a hangar at Melbourne Orlando International Airport.

At the facility’s grand opening in 2020, U.S. Rep. Bill Posey (R-Rockledge), praised Satcom Direct as “one of the Space Coast’s great entrepreneurial success stories — a home business that has grown into a global leader in its field.” 

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